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Seasons Greetings
Member Services will be closed:
Christmas Eve, Christmas Day, Boxing Day 24th, 25th and 26th December 2008
New Years Day 1st January
Australia Day 26th January 2009.
Member Information Evening Success
A crowd of 100 or so Eastcoast Timeshare Group (ETG) members gathered at Holmesglen TAFE on the 5th August. Anne Burns presented information to help members maximise their timeshare usage including the latest on all the exchange companies. The Timeshare industry is booming in Australia with many large branded companies now well established here.
The most important advice from Anne? Contact her when planning your holidays to ensure you are fully utilising the search systems available. Anne can book holidays into any of the ETG properties (Bayview Apartments, Golden Leaf Apartments and Manly National Apartments) and search and book exchange and bonus weeks through the various exchange options. Anne has worked in the industry for 16 years and has the experience and expertise to assist you with your accommodation search. Call or email Anne for assistance with your timeshare bookings.
ETG Administration manager, Dennis Grimes presented a financial report for the year ended 31st December 2007. Dennis talked of the on going maintenance works at each of the properties and major works either planned or completed over the past 12 months or so.
Golden Leaf
The pool has been drained and given a new pebble relining. A new filtration system has also been installed to cut down on the maintenance costs. The couches have been replaced with all apartments now fitted with 2 x single sofa beds in the lounge. Hot water Services have also been replaced. We are also looking at a window replacement program as the aluminium frames are starting to seriously deteriorate.
Bayview Apartments
New 2 x 1 single sofa beds have been ordered for all apartments and it is hoped these will be in place before the Christmas holidays. Windows in unit 7 have rotted out and are in the process of being replaced. We are currently investigating what appears to be some shifting of the foundation supports in some of the units and a re-blocking exercise may be needed in the new year however this will depend on the report.
Manly National Apartments
Extensive Bathroom renovations are taking place, 2 x single sofa beds will be installed after the bathroom works have finished and new carpet put in place. Completion date approximately June 2009 for all six apartments.
A new building manager at Manly has meant that we no longer have an office on site at Manly National. Check-in/out will continue to be provided by Bergelin Estate Agents. When members make a booking at Manly National they will receive all the information they need to make their arrival at Manly hassle free. Please follow the instructions carefully.
The final part of the night was devoted to member questions. It was a great opportunity for members to meet with the Board and each other, exchange holiday experiences and most importantly learn how to tailor the timeshare system to their individual needs.
ATHOC Annual Conference
Denarau Island - Fiji
The Australian, New Zealand and Fiji Timeshare associations got together on Denarau Island, Fiji in September for the ATHOC annual conference. BULA!
The mood amongst the attandees was bouyant and stories of the growth of timeshare were many. The ATHOC publication “Timeshare - Holidays Forever - Growing Regional Tourism”, released in 2006 and based on figures and surveys over 2004-2005 reports :
Timeshare is the fastest growing segment of Australia’s tourism industry.
Timeshare has consistently high occupancy rates of 86%.
Timeshare is responsible for employing 5,800 people in Australia.
Timeshare is a regional tourism driver - more than 96% of the timeshare industry is located in regional areas.
81% of Timeshare Owners are either satisfied or very satisfied with their purchase.
Researcher, Professor Beverley Sparks from Griffith University, who is continuing her research into “Derived Customer Value” for the Timeshare industry spoke at the 2008 conference. Initial data indicates that the industry is continuing to grow and customer satisfaction ratings remain on the high to very high scale.
Key note speakers from large timeshare companies in the US amazed us with their plans for new timeshare resorts (some them are more like theme parks!) and the exchange companies told of their continued growth and new services.
The ATHOC Southern Seminar was recently held at Nepean CC, Rosebud. The seminar included software education (most Australian resorts use the same industry specific software), and presentations on local tourism, complaints handling, resort activity programs and exchanging holidays. At the function dinner, Achievement Awards were presented to worthy recipients. Our own Karen Erickson, Bayview Apartments Manager, was rewarded for her 8 years of service to ETG and the wider timeshare community. Karen consistantly receives high hospitality ratings from guests and is a valued member of the ETG team. Congratulations Karen.
ETG Extra Weeks - Member Exclusive
Very popular way to get more holidays at incredible member only prices. Own only one week per year and want more than one holiday week? Don’t want to wait until the bonus weeks are released? ETG Extra weeks are for you!
Purchase “ETG Extra Weeks” for use through DAE, INT and RCI.
3 easy steps:
Buy ETG Extra Week - $240.00
Book holiday exchange - pay exchange fee
Enjoy
Weeks will be available for sale to members from Monday 12th January 2009. No early requests please.
Call 03 5985 6166 or Email info@eastcoasttimeshare.com and have your credit card details ready.
Maintenance Levies
2009 maintenance levies ($580.00 per share owned) are due in full by 1st January 2009. Late payment penalties apply to all accounts outstanding after 1st January 2009, so if you are having difficulty paying on time you must contact Anne at member services and arrange a payment plan before 31st December 2008. Avoid the late fees by contacting Anne now.
2008 weeks - Time is running out!
2008 weeks will expire 31/12/08. If you have not allocated your weeks with member services prior to 31/12/08 your weeks will be lost forever. Call or email Anne now to make sure your account is up to date.
Holiday bookings December 2010 - January 2011
ETG members can book their holidays up to two years in advance* and ETG Apartments are always highly sought during the summer holiday period. Please note the date when bookings will open and call Anne after 9.00am on the specified day. No early holds.
| Check-in date |
Bookings open |
| 24/12/2010 |
Monday 29/12/2008 |
| 31/12/2010 |
Friday 02/01/2009 |
| 7/01/2011 |
Wednesday 07/01/2009 |
| 14/01/2011 |
Wednesday 14/01/2009 |
| 21/01/2011 |
Wednesday 21/01/2009 |
*Maintenance fees must be paid in advance
Cruising with I.C.E.
Cruising is one of the fastest growing segments of the leisure industry world wide and cruising is now a real option for ETG members. Trade your timeshare week for discounts on cruises or simply take advantage of the great deals available through I.C.E. Vacation. Experience he relaxation and luxury of a cruise vacation with ICE. Become an ICE Member and use your vacation ownership as value towards the price of a cruise or take advantage of the special member pricing without having to exchange your week. For more details call 1300 880 644
Jetport Security Parking
Don’t forget 10% saving on the cost of Jetport Security Parking (Melbourne Airport) if booked through member services. You can utilise this saving any time you travel - the offer is not restricted to when you are taking a timeshare holiday. Normal rate for 8 days $89.00 - discounted rate for Eastcoast members and guests $80.10.
Email Register
Did you know that Anne can email
- v Holiday confirmations
- v Resort profiles
- v Newsletters
- v Jetport Parking confirmations
- v Booking and account history
Send Anne an email and get on the ETG email list for same day confirmations to your desk top!
Archives:
Time Out December 2008
Timeout June 2008
Timeout December 2007
Timeout July 2007
Timeout April 2007
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